Tidal Connect Failures

Mine is fking up all the time, was thinking it is the hardware if there isn’t a known issue. I Can see on the touch display that raspberry pi 4 is still playing. However nothing on the DAC or no sound. Gets annoying after while wouldn’t get a job as a DJ.

If it’s any help seems to shit itself if you start changing from the native app and tidal app, but is unrecoverable.

Updated to 3.634 this morning and have just spent a pleasant 90 or so minutes listening to music with NO failures. OMG, could it be fixed!?

edit: dammit I spoke too soon. Not long after I posted the above comment it died again. A lot better than yesterday though. New log:

http://logs.volumio.org/volumio/dvazy2h.html

1 Like

not sure what’s going on - i think 2 or 3 version ago was great, nice if could roll back.
some things aren’t worth tinkering with if the reliability no good. Love it in general though.

Updating mine now too.

1 Like

Broken

Is there any news on a fix for this issue?

I’m hoping a fix is in the pipeline too.

Updated to 3.635 and it froze the first time I tried to skip to the next track.

For last few days it’s working without any hiccups - v3.634. I’ve noticed that MacOS Tidal app works good all time with Tidal Connect from Volumio… I’ve also tried to reinstall Tidal on my Iphone and it helped for now…

Still very broken on 6.636 for me. Working great on my new WiiM mini though.

I’m also having the same problem. PI3+ w/ ALLO DigiOne hat.

Same. Reliability is pretty bad these days, RPi4. Seems to struggle after not long (using the tidal app on pc. Closing and opening doesn’t help, the volumio device needs rebooting fairly often).

http://logs.volumio.org/volumio/Yk8mwXB.html

Thanks

I’ve had to pause my subscription as the only thing I need from it is Tidal playback so can’t test. It’s a shame but hopefully it will be working again soon. I miss it!

1 Like

Same problem here. Literally unusable with Tidal connect.
Just purchased premium and rebuilt half of my setup to now use Volumio as the streamer instead of buying one.
Playing internet radio for hours or even using the integrated Tidal app works without problems for hours, but not Tidal connect.

It seems to be a bigger problem as also the logs seem to crash somehow. I do not get any live logs in the dev console when the issue happens and minutes after. Only when I start to stream from a different service, I get the alsa error and have to reselect the USB output device…

After not even 24hours I really start to regret that I paid money for this. I mean this bug is known for nearly 3 months now…

@sladflob @G-rig @adam_bernatek

Came here to say me too. Even reported this to Support between November and December '23.

It’s fully replicable in different systems/dac combinations, either I2S or USB. It happens when changing tracks - particularly when doing so quickly, one after the other, as if the sequence of commands were somehow saturating, timing out, or blocking a resource and we get the silence + failed to open ALSA device error.

Hopefully it gets fixed soon @Darmur @volumio !

My music stopped after 3 or 4 songs again. Playing from the tidal app on phone. Not very good, just doing a reboot. It screws up if you seek a song or two back or forward.

Would happily go back to virtuoso if possible.
May have to go back to Bluetooth or test out roon (shame that is so expensive) but may test with my own library for a while (after a reboot)

Does anyone know if the Spotify Connect plugin suffers from the same problems? Not that I’m considering switching to Spotify but just wondering if this issue affects both technologies?

Hi
Do anyone have same issue with Tidal connect directly from to volumio when connected that is not switch tracks in the app and you have to disconnect Tidal connect to be able to switch tracks

I ordered another streamer (Wiim Pro) and am canceling my Volumio subscription over this problem. I can’t skip tracks and explore playlists with this bug because it freezes and requires a reboot. I can’t enjoy my audio system like this.

1 Like

I have tested this with the following configuration:

  • Volumio: V3.638
  • Device: rPi4-8GB
  • Samsung A71: Android V13
  • Iphone 15: IOS 17.4.1

I can use tidal connect from both phones, skipping tracks from the phones give no issues. Volumio follows without problems. Even if I skip tracks tracks within Volumio’s GUI, both phones follow Volumio.
So for me hard to invest as I can’t replicate it.

Wheaten, what DAC did you use?