Spotify Issues - We're working on a fix

Help and Support Help
1

Hello,

We are currently experiencing some issues related to Spotify and Spotify Connect, and our team is actively working to resolve them.

If you encounter any problems, please reply to this thread with a detailed description of the issue and attach a log link to help us investigate.

You can find instructions on how to generate and share a log link here:
How to send a log link for a bug report?

We truly appreciate your patience and support as we work to address this.
We’ll keep you updated with any progress as soon as we have news.

Thanks again,
Davide
VOLUMIO TECH SUPPORT

1 Like
2

Hi
I have several devices and spotify only plays from my pc.
I am on a family plan, so that may be a piece of the puzze.
Some of my devices are on V3 others on V4, doesn’t matter.
If i ask for spotify from the device , it loads the song but does not play.
If i connect via the app from my PC, it will say "playing Devicename " but no music.
If you could tell me specifically what i can supply to help debug, let me know. Very frustrating since I got this subscription only yesterday.
http://logs.volumio.org/volumio/FoVCnrT.html

3

My spotify is silent since today.

Here’s the log I generated:

http://logs.volumio.org/volumio/9W9wFWR.html

4

We have released version 4.2.2 of the Spotify plugin to fix this issue.

1 Like
5

didn’t work for me, but i think the new plugin is not loading. I deleted the old one and installed the new one but reverts back to 4.1.4. if you click details it says 4.1.4 and not the 4.2.2.

6

see:

7

I installed that but now volumio is no longer an option when I try to connect. My PC, phone and internet radio are all connectable options but volumio is not present in the list.
I tried rebooting my raspberry pi but that made no differrence.

8

Spotify Installation Instructions

  1. Uninstall Spotify from the device
  2. Reboot the device
  3. Install Spotify version 4.2.2
  4. Reboot again

After completing these steps, the device should appear in the Connect list within your Spotify app.
This process has been validated on three different devices

2 Likes
9

Thanks for the quick fix! Just installed 4.2.2 and everything is working again.

10

Wow. Quick work fixing the problem. Thank you :slight_smile:

11

Hi team,
I’ve:

  1. Uninstall Spotify from the device
  2. Reboot the device
  3. Install Spotify version 4.1.4
  4. Reboot again

I’m on beta V 4.020 …

Logs are here (before reinstall) and here (after reinstall).

Thanks a LOT!
Warm regards,
Ralf

12

@rkorell

13

Worked for me except that I did not need the step 4.

14

As of a couple of minutes ago, the Spotify plugin is broken once again. Stay tuned.

1 Like
15

After reinstal of 4.2.2 everything is working.

16

It’s back to working now, please expect some issues as Spotify decides what it wants to do :smile:

3 Likes
17

The plugin for Spotify v4.2.2 for volumio 4.xx (bookworm) is online!
Enjoy! (hope) :stuck_out_tongue_winking_eye:

2 Likes
18

Merci pour ton boulot en plus, t’es comme le fromage dans le croissant — bizarre mais essentiel. Sans toi, on serait perdus comme une baguette sans beurre, ou pire

1 Like
19

never tested or tasted this!! :face_vomiting: :face_vomiting:

20

mmmm, they do sell that over here. Not only the fromage but also the jambon. They just stuff the little thing. (culture barbarians we are)
And yes, it taste awfull.
image

1 Like