I can’t access my library or play anything through the system.
I have a premium account, and it isn’t due to renew for another 2 months. I have 2 rpi devices, and they are both showing as active and enabled.
I’ve tried logging in and out, using a different browser, clearing cache etc but I always get dumped on the profile page with no way to access my devices.
I’ve emailed support but didn’t hear anything back.
So I fired the Volumio app on my phone, logged in there and activing the device for MyVolumio has seemed to stick. But, I still can;t connect via myvolumio.org, it just sits and spins like this:
It looks like the myvolumio page is not able to connect to your devices.
The only possible explanation I can think of are firewall applications blocking your device and your browser. In particular, both the webpage and the device need to be able to connect to google (we use Firebase authentication), so check if you’re not blocking these (via adblocker for example).
No rules have been changed on my firewall in years, I don’t run any ad block app or Pi Hole, or anything else. It doesn’t matter if it’s my phone connected to LTE, any of my devices in my network connected via Wi-Fi, and I just noticed this while I was at work yesterday on the company’s network, completely different than any where else I’ve been in the last 24 hours.
Can you let me know the URL or hosts that are being used for the authentication at Google? I can Wireshark a connection and see if there’s anything useful watching the packets.
Well, here’s a capture from my Volumio device, I see DNS requests to securetoken.googleapis.com starting in packet 45, which resolves correctly, and in packets 67 and 69 the Google host seems to be sending an RST back to my device. I suspect that might be an issue.
Hopefully we’ll get something here. I pay the $8.50/mo specifically for this functionality. If it’s going to be problematic I’ll just go back to using Plexamp headless locally and in the car.
Does this work for anyone? I spent hours trying to figure it out, different browsers, different networks, different computers (Windows and MacOS). I even factory reset my router. Still doesn’t work.
Nothing I’ve tried has helped. This can’t possibly be an individual user issue. Literally NOTHING in my Volumio or network setup has changed in months since I started using (and paying for) MyVolumio. The number of people with very recent issues also doesn’t point to an individual issue, but a systemic issue with the service.
I hate to give up the ability to play web radios by moving back to Plexamp, but the thing has to work, and right now MyVolumio doesn’t.
Ok, so that got me access to the UI, but now the Play Here won’t seem to activate. That button just spins.
Everything does work playing local. So I can hit MyVolumio on my phone, and control local music play, the remote Play Here redirection is the only thing not working now.
I also cleared browser cookies and all that kind of thing, no difference. However, I did have a cookie for the very long what I assume to be my player’s host name at us.myvolumio.com. That cookie never showed up previously while I’ve been messing with this.
