Volumio freezes when using qobuz

i have a brand new rivo +, I am finding the volumio app constantly freezes when using qobuz. wont play tracks at all. I have to delete the app and reinstal randomly it will play again breifly before freezing again. Qobuz connect works better but not without glitches. I am brand new here and would appreciate any help as I would like to be able to use volumio software not qobuz connect.

Hello
As a premium user you have a dedicated support.
@DED , for you!

Oh that sounds great , what does @ded mean? Sorry for the questions . Where would I receive the dedicated support?

@DED is the man who is in charge of premium users :wink:

Hello @Lopsa
you are entitled of dedicated support
please raise a ticket from HERE
we will be back to you asap
Thanks

Best
Davide
VOLUMIO TECH SUPPORT