Volumio 4 for Volumio products (Motivo, Integro, Primo 2, Primo Plus, Rivo, Rivo Plus)

Please place the log here as I instructed, if you send it we have no access to it. (Keep in mind we are volunteers managing the forum. We have no access to Volumio internal knowledge base and logs)

Without a log, it’s impossible to properly support you.

Your screenshot shows a mounted drive, whereas a directly attached drive normally doesn’t require mounting.

If you connected the drive directly to the Primo Plus, it’s possible that it draws more power than the USB port can supply, which can lead to all kinds of unstable or unexpected behavior.

That said, without a log, this is still just speculation.

Hey koksg, can you please share the email address you’re using with your MyVolumio account so we can take a look?

[MOD=Wheaten]
Obfuscated your email address and shared it with the proper person. To avoid misuse of your mail

Sorry,
<email removed> - by @Wheaten.

I mean, after some fiddling and couple of trials to scan the complete library, I’ve managed to mount NAS drives, manually adding fav WEB radios…it works exactly as before update (minus selection of pluggings). The fact is that I cannot spot any improvements, at least I expected to see some UI improvement, both in design (this is really a shame for Italian design heritage!) and with smoother Ios app behavior- no more annoying stutter scrolling and so on. I cannot understand what was the reason to announce some ‘‘special features’’ and waste so much time on ‘‘new’’ sw development…

Got your email address. We’ll take a look and let you know

Where is the cloud?

Please have a look here and here.
From a user point of view, it seems not much has changed, but under the hood a lot has changed.

Hey @What4,

Perhaps you should consider to rephrase your question? Include a bit more context to it too?

Kind Regards,

Yes I have, nevertheless was expecting some true improvements…
So, point by point:

  1. The App Changes Everything (new Volumio app, which just landed)…what ‘‘new’’ app? Exactly the same as before, does the job but stutter scrolling, lags, no true/ seamless. faster search thru services, libs, setup menus (have to turn off, turn back to menus. Not to mention the look as from past century. Not hard to check/ compare with Roon, JRiver, Tidal, Qobuz, even MConnect and other apps. Instead stubborn claim to be as ‘‘simple, classical etc’’ it would not be so much time consuming to invest in a lift up??
  2. CD paly, BT (that is really radicoulus, btw), NVME- it is just irrelevant for the original device/ hardware user- we are dealing with a network transport made to pass thru the best digital signal to the next device in chain, so to listen to music, our own or heavily paid services. Maybe those bargain Rpi enthusiasts/ xyz gen IT nerds are happy, but in my understanding, the priority should be given to customers invested in your HW equipment? Better/ faster handling libraries? Well, I am not convinced at all. More DAC support- also of minor importance, if one invests 1K + in just a streamer, presumably already has a DAC and else capable enough to receive data…Same goes on ‘‘security’’, all the side dishes, helpfull but not essential. External T screens, I gave up, still easier to use an old Ipad and WEB UI via wireless.
  3. Plugins, what plugins, are you kidding? Again another convenience for RPi’s, whera are plugins for ‘‘poor’’ consumers thrown thousands on your hardware?
    So that is in short about your recommended ‘‘links’’.
    I do hope you are to rethink your strategy and implement some real improvements, not just do the marketing babbling, as btw, everybody does all the tima nowadays.

Hey @koksg,

Calling names - seriously? Not cool, not cool at all.

Still - Kind Regard,

What’s wrong with ‘‘nerd’’? You define yourself as such. Nothing offensive in my post, just understand there are people not in or just not having time or interest to deal with ‘‘Kernels’’ and similar stuff. We (I’m old school btw) are here for the music in the first place, aren’t we?
BR

I’ve forwarded your reply to @volumio .

Keep in mind that the moderators on this forum are community members just like you, volunteering their time to help others for free. :blush:
As for the strategy part… I’m afraid I can’t help there either besides throwing in suggestions.

Hey @koksg,

Fair enough on the word itself - I wear it without complaint, S/370 JCL and all. Old school is the right room to be in. Completely OFT.

But let me push back on the framing, because the premise that the Volumio products user is being deprioritised in favour of “RPi enthusiasts” does not survive contact with how the system is actually built.

There is one codebase. The Volumio products - Rivo, Primo, Integro, Motivo - and the DIY builds run the same volumio3-backend, the same UI, the same plugin architecture, on top of the same Bookworm base. They differ in board files, kernel, and signed hardware profiles, not in the application layer. When the playback chain, the library handling, the buffering, the ALSA output path get worked on, that work lands on your device by definition. There is no separate “hobbyist” track absorbing effort that would otherwise go to you. The transport quality you care about - clean bit-perfect delivery down the chain - is exactly the shared core.

On the features you call side dishes:

CD, BT, NVMe, extra DAC support - none of these are mandatory and none cost you signal quality. They are modular. If your Rivo never mounts an NVMe or pairs a Bluetooth sink, those code paths are dormant. They do not sit in the audio pipeline. A streamer whose job is to pass the best digital signal to the next device is not degraded by the existence of a CD module it never loads.

On the app and UI:

This is your one genuinely technical point and it is legitimate. Scroll stutter, search latency, navigation that forces you out and back - those are real, measurable, reproducible regressions, not taste. But “looks dated” and “feels slow” are two different reports. The first is design opinion. The second is a defect that can be logged, traced, and fixed - if it is filed as such.

The UI and app you are describing on a Volumio product is the same MyVolumio interface across the range, so if you can give me your exact device, the Volumio version, and one specific action that stutters or lags - library scroll, service search, menu transition - I can treat it as a performance problem with an actual cause rather than a vibe. That is the difference between “looks dated,” which is design opinion I cannot action, and “scrolling a large library drops frames on my device running version X,” which I can take to the people who own that code path.

Music first - agreed, completely. The kernels and overlays exist so that the music arrives intact. That is the whole point of the nerdery.

Kind Regards,

@volumio - there is plenty of good details here as well as frustration.

Tx W,
I’m quite aware of the purpose and community unselfish voluntarism.
But it is IMO much better and in common interest to discuss in public, to raise attention so the V team to be pushed harder to perform.
KR

Trust me, we do :slight_smile:

“were to have their libraries saved ''in the cloud”

[Primo Plus]

Playback on Sonos speaker it goes to stop (during the third song or after 12 minutes) even after
sudo iw dev wlan0 set power_save off:
http://logs.volumio.org/primoplus/LZIWwJM.html

The defect is always reproducible even with the speaker connected via cable.

Thanks @Celona looking into it!

@koksg Let’s cool down gents. We hear your disappointment and it’s not dismissed.

We clearly stated that V4 is not much different than V3 in terms of user visible features, but there’s a lot of foundational changes. You will see many improvements in the coming months (after we finish migrating all the products to V4).

If you’re unhappy this is another matter, and as our customer you can ping our support specialists any time and they will help you get the best out of your system.

That being said, I think that yours was more than a rant rather than a feedback. The latter are constructive and actually help us better understand where we can improve. So next time being more constructive will be more appreciated.

[Primo Plus]

Unlike other Volumio products, Primo Plus doesn’t allow you to set up a mixer (hardware, software, or none) and is locked to the analog outputs. There is a preamp section with volume controls on the remote control, front panel, and web interface.

When used with the cast or multiroom options, a volume control also appears in the graphical interface, at the bottom right.

I must unfortunately point out that your quality control checks have not found a minor flaw: in this “Premium” usage context, it’s not possible to adjust the volume from the remote control, from the device’s front panel with the convenient volume knob, or even from the web interface.

Now, to make a joke about the quality control checks performed before releasing the product after the beta phase, why did you choose to call yourself “Volumio” and use the knob as your logo? To ignore the volume?

At least in the GUI we could avoid showing the volume slider if it cannot be adjusted.