I inserted my USB stick (fat32) in the USB3.0 port of my Rivo Plus filled with music (flac).
When i do a rescan and select a song/album i always got an red popup error:
“Error”
Failed to open “alsa”(also); Error
opening ALSA device “volumio”;
snd_pcm_hw_params() failed: No such
device or address.
But … when i click again it works.
It’s only on my USB Stick, not when i stream from my NAS (wifi).
Hi. Maybe the USB becomes idle until you click it again?
As a Rivo plus owner you can raise a support ticket for free
https://volumio.atlassian.net/servicedesk/customer/portal/1/group/1/create/1
It looks like it indeed !
I’ll post my findings here.
In the meantime i removed my NAS (wifi) and replaced it with a 2Tb SSD plugged into the USB3 port of my Rivo+.
Most of the time i got a “Failed to open alsa” messages when i want to start a song.
If i click again it plays without errors or hickups.
If the song skipped automatically to the next song of the album it went ok.
It only appears when i start.
Other thing is when i skip forward in a song, i got most of the time an “failed to open audio output” warning and the song stops.
If i click the play button it starts at the skipped time normal without problems.
I found out this weekend that it only appears on the I2S output and not on the USB output.
I made a ticket so if this is solved i post it here.
Yesterday i did a double check.
I borrowed my previous NAS which i sold to a friend and we did a test again.
Removed the USB-SSD and connected NAS through WiFi.
All songs played correct without ALSA errors on i2s to my DAC !
I removed the NAS from the source and tested again with 2 USB sticks (2Tb and 8Gb), and again ALSA errors.
So we can conclude that it’s not in the DAC but an USB problem on the Rivo+.
I can’t believe that I’m the only one with this problem.
I hope we can solve this soon because this shouldn’t be possible for such an expensive device.
I wonder what are my rights if this can’t be solved ?
Bought it end of November and struggle with various problems.
This can’t be true that you can’t even play from an USB stick without getting errors all the time !
Please open a support ticket, as mentioned earlier.
The community does not have access to the internal resources that Volumio has, so we’re unable to provide the level of support needed for this issue.
I opened an ticket 2 months ago and they still working on it.
Is it possible for others who have a Rivo(+) with an SSD on the USB input and test if they have the same ALSA errors if they connect it through I2S on a DAC ?
The problems i have:
If i start an album it plays perfect.
When it jumps at the end to the next track it went fine.
Only when i click on the skip buttons (previous or next track), start or when i click on the indicator bar of the song i got these errors (only on i2s, not on usb).
Hi,
Our the team is testing your issue right now.
I’ll get back to you as soon as I have an update.
Best regards,
Marco Volumio Support