unable to login to qobuz after installing 2.572

MyVolumio MyVolumio Help and Support
1

Help!
I can´t login to qobuz after successfully installing version 2.572

Before the update everything was running fine! Please help me…

best regards,
Harry

2

Hi Harry,
can you confirm that:

  • You are on Virtuoso or Superstar plan?
  • Is your device listed on your MyVolumio profile?
  • Do you see a play button near it?

Let me know

3

Hi Michelangelo,

yes I´m on virtuoso and my device is listed in the web interface and is enabled. By the way, I´ve switched from monthley to the yearly plan today.

best regards,
Harry

4

On which platform are you?

5

I´m on Raspberry PI

6

Can you send me an email to info @ volumio dot org? I will guide you to solving the issue.

7

deleting the user data did the trick!

Thanks very much for the help Michelangelo. That´s what I call great user support!!