Rpi4 Volumio > Error: No Results, when accessing My Albums or My Tracks on Qobuz

Help and Support Help
1

Errors occur with latest versions of Rpi Volumio (multiple flashes, different SD cards), the latest iOS app and via Windows 10 browsers (all up to date). All other functions for Qobuz (including through Qobuz Connect) are error free, as are Spotify and Spotify Connect. Accessing My Favorites, My Artists, etc. is fine. Appears to be timing out, but intermittently will load My Albums, but not My Tracks? I’m pretty new to the technologies and not well versed in UNIX. Using a HifiBerry Digi+ Pro HAT on the Rpi4 to connect to a DAC. I’d appreciate any thoughts on the problem and possible solutions. Thanks.

2

Please specify the exact version of Volumio you are using. Simply stating ‘the latest version’ does not provide the necessary details.

3

Thanks for your reply, Wheaten, I’m running 3.816-2025-06-10 on my Rpi4 DAC (HifiBerry DAC2 Pro) and streamer (HifiBerry Digi2 Pro). RJ

4

T o help diagnose the issue, please generate and send a log while the problem is occurring. Follow these steps:

  1. Open Volumio and reproduce the issue.
  2. In your browser, go to http://your-volumio-ip/dev (replace your-volumio-ip with the actual IP address of your Volumio device).
  3. Click Send Log and wait for the system to generate a unique URL.
  4. Copy the provided URL and paste it here.

For more details, you can refer to the official guide here. Let me know if you need any more help!

5

Thanks for detailing the procedure, Wheaten. As requested…
http://logs.volumio.org/volumio/GS2RdsA.html
Your assistance is much appreciated. Cheers! RJ

6

@DED

Hi Davide, can you see something in the logs?