Rivo+ Tidal connect stopped working. Just distortion

[Marc050]

When I inadvertently cut power to the Rivo+ when it came on again Tidal connect was distorting. Just static and I seemed to loose contact with the Rivo after that as well. I went into the Rivo app and saw there was an update, so I applied it. Still Tidal connect was distorting, seemingly even more than before (I could hear some music before the update, after just distortion) It plays normally in the Volumio app, also other sources to my DAC have no problem, while Tidal connect distorts over USB and I2S. I am on the latest software update for the Rivo+ 3.815. My Rivo+ had been powered on for a few weeks continously because I am experiencing some problem with the USB connection I need to make a different support request for. Apparently a reboot caused the problem with Tidal Connect. I have sent a report to techsupport.

Am using Tidal on a Google Pixal 6a latest version 2.155.1 from the play store updated on June 6.

[DED]

Hello,

Please note that software build 3.815 is a beta test version. Make sure that the unit is not set to TEST MODE: TRUE, as this can result in unstable builds being installed.

At this point, we recommend waiting for the next stable release, which will include the necessary fixes.

Thank you for your understanding.

Best,

Thanks

Davide
VOLUMIO TECH SUPPORT

[Marc050]

Now I wonder how it got to be on the beta channel

Must have changed it with an earlier test report. It would be useful if it were clear I was on beta in the system menu, maybe call it 3.815B

[Marc050]

3.816 fixed it