Problem with Qobuz connect

Help and Support
1

Ciao,

I have changed my plan From Virtuoso to Premium to be able to use Qobuz connect.
For sure, in “Source” I’ve set the “Qobuz connect” button to be active.

So, on my controling device in the Qobuz App (Android Phone or PC), I see my volumio and I can select it as output.
But absolutely no sound is playing…
If I use Volumio app, I dont see what is playing.

Vo’umio on Rpi3
My Volumio version : 3.912
My Qobuz App version (Android) : 9.7.0.3
My Qobuz App version (Windows) : 8.1.0-b019

All devices on the same Lan in WiFi excepted volumio wired.
All devices are dhcp clients.

Of course, Qobuz integration in Volumio works fine.
I asked help to Qobuz France helpdesk. They think about network problem (so do I).

Did you ever see this problem ?

Thank you for help.

2

please try a factory reset even better if you move to Volumio4 with a fresh start

3

Thank you for your answer.
What do you call a factory reset ?
A fresh install ?

4

Under the system menu

image
image1878×1130 149 KB

5

Ok. Thank you.
I’ll try this week-end and keep you in touch.

6

Ok, I’ve made a fresh install of Volumio 4.
Very good job with all the plugins I need.
And Qobuz connect works fine !!!
Problem solved !
Thank you all for your efficient job and help.

Bye

Bruno.

1 Like