No device at "my volumio"

Hi,

I can’t find my device at my volumio anymore. I tried several possible solutiond as mentioned on this board ( fresh install, log out-log in - restart , change to wifi / wired, change dns in setup and modem ) but my device stays invisible :frowning:

below some logging, maybe someone can help me out with this or give me some pointers for further problemsolving . Thanks !


info: CoreCommandRouter::executeOnPlugin: system , enableLiveLog
info: Launching a new LiveLog session
info: CoreCommandRouter::executeOnPlugin: system , getSystemInfo
info: CoreCommandRouter::executeOnPlugin: volumiodiscovery , getThisDevice
info: Discovery: Getting this device information
info: CoreCommandRouter::volumioGetState
info: CorePlayQueue::getTrack 0
info: CoreCommandRouter::executeOnPlugin: network , getCachedIPAddresses
info: CoreCommandRouter::executeOnPlugin: system , getSystemInfo
info: CoreCommandRouter::executeOnPlugin: volumiodiscovery , getThisDevice
info: Discovery: Getting this device information
info: CoreCommandRouter::volumioGetState
info: CorePlayQueue::getTrack 0
info: CoreCommandRouter::executeOnPlugin: network , getCachedIPAddresses

info: CoreCommandRouter::volumioGetState
info: CorePlayQueue::getTrack 0
info: CoreCommandRouter::executeOnPlugin: wizard , getShowWizard
info: CoreCommandRouter::executeOnPlugin: system , getShowWizard
[2023/11/15 20:10:53.267367,  0] ../source3/nmbd/nmbd_namequery.c:109(query_name_response)
  query_name_response: Multiple (2) responses received for a query on subnet 192.168.1.74 for name WORKGROUP<1d>.
  This response was from IP 192.168.1.12, reporting an IP address of 192.168.1.12.
info: CoreCommandRouter::executeOnPlugin: system , getSystemInfo
info: CoreCommandRouter::executeOnPlugin: volumiodiscovery , getThisDevice
info: Discovery: Getting this device information
info: CoreCommandRouter::volumioGetState
info: CorePlayQueue::getTrack 0
info: CoreCommandRouter::executeOnPlugin: network , getCachedIPAddresses
 volumio : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/sbin/ifconfig eth0
pam_unix(sudo:session): session opened for user root by (uid=0)
pam_unix(sudo:session): session closed for user root
 volumio : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/sbin/ifconfig wlan0
pam_unix(sudo:session): session opened for user root by (uid=0)
pam_unix(sudo:session): session closed for user root

info: CoreCommandRouter::executeOnPlugin: appearance , isLatestTOSAccepted
info: CoreCommandRouter::executeOnPlugin: my_volumio , getAutoUpdateCheckEnabled
info: CoreCommandRouter::volumioGetVisibleSources
info: CoreCommandRouter::executeOnPlugin: my_music , getDisabledSources
info: CoreCommandRouter::volumioGetState
info: CorePlayQueue::getTrack 0
info: CoreCommandRouter::executeOnPlugin: metavolumio , getInfinityPlayback
info: CoreCommandRouter::executeOnPlugin: multiroom , getMultiroom
info: Received Get System Info
info: CoreCommandRouter::executeOnPlugin: system , getSystemInfo
info: CoreCommandRouter::executeOnPlugin: volumiodiscovery , getThisDevice
info: Discovery: Getting this device information
info: CoreCommandRouter::volumioGetState
info: CorePlayQueue::getTrack 0
info: CoreCommandRouter::executeOnPlugin: network , getCachedIPAddresses
info: CoreCommandRouter::volumioGetState
info: CorePlayQueue::getTrack 0
info: Listing playlists
info: CoreCommandRouter::executeOnPlugin: appearance , getUiSettings
info: CoreCommandRouter::executeOnPlugin: system , getPrivacySettings
info: CoreCommandRouter::executeOnPlugin: updater_comm , getUpdateMessageCache
info: CoreCommandRouter::volumioGetState
info: CorePlayQueue::getTrack 0
info: CoreCommandRouter::executeOnPlugin: my_volumio , getMyVolumioStatus
info: Received Get System Info
info: CoreCommandRouter::executeOnPlugin: system , getSystemInfo
info: CoreCommandRouter::executeOnPlugin: volumiodiscovery , getThisDevice
info: Discovery: Getting this device information
info: CoreCommandRouter::volumioGetState
info: CorePlayQueue::getTrack 0
info: CoreCommandRouter::executeOnPlugin: network , getCachedIPAddresses
info: CoreCommandRouter::executeOnPlugin: my_volumio , getMyVolumioToken
 volumio : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/sbin/ifconfig eth0
pam_unix(sudo:session): session opened for user root by (uid=0)
pam_unix(sudo:session): session closed for user root
 volumio : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/sbin/ifconfig wlan0
pam_unix(sudo:session): session opened for user root by (uid=0)
pam_unix(sudo:session): session closed for user root

info: CoreCommandRouter::executeOnPlugin: appearance , isLatestTOSAccepted
info: CoreCommandRouter::executeOnPlugin: my_volumio , getAutoUpdateCheckEnabled
info: CoreCommandRouter::volumioGetVisibleSources
info: CoreCommandRouter::executeOnPlugin: my_music , getDisabledSources
info: CoreCommandRouter::volumioGetState
info: CorePlayQueue::getTrack 0
info: CoreCommandRouter::volumioGetState
info: CorePlayQueue::getTrack 0
info: CoreCommandRouter::executeOnPlugin: metavolumio , getInfinityPlayback
info: CoreCommandRouter::executeOnPlugin: multiroom , getMultiroom
info: Received Get System Info
info: CoreCommandRouter::executeOnPlugin: system , getSystemInfo
info: CoreCommandRouter::executeOnPlugin: volumiodiscovery , getThisDevice
info: Discovery: Getting this device information
info: CoreCommandRouter::volumioGetState
info: CorePlayQueue::getTrack 0
info: CoreCommandRouter::executeOnPlugin: network , getCachedIPAddresses
info: CoreCommandRouter::volumioGetState
info: CorePlayQueue::getTrack 0
info: Listing playlists
info: CoreCommandRouter::executeOnPlugin: updater_comm , getUpdateMessageCache
info: CoreCommandRouter::executeOnPlugin: my_volumio , getMyVolumioStatus
info: Received Get System Info
info: CoreCommandRouter::executeOnPlugin: system , getSystemInfo
info: CoreCommandRouter::executeOnPlugin: volumiodiscovery , getThisDevice
info: Discovery: Getting this device information
info: CoreCommandRouter::volumioGetState
info: CorePlayQueue::getTrack 0
info: CoreCommandRouter::executeOnPlugin: network , getCachedIPAddresses
info: CoreCommandRouter::executeOnPlugin: my_volumio , getMyVolumioStatus
info: Received Get System Info
info: CoreCommandRouter::executeOnPlugin: system , getSystemInfo
info: CoreCommandRouter::executeOnPlugin: volumiodiscovery , getThisDevice
info: Discovery: Getting this device information
info: CoreCommandRouter::volumioGetState
info: CorePlayQueue::getTrack 0
info: CoreCommandRouter::executeOnPlugin: network , getCachedIPAddresses
info: CoreCommandRouter::executeOnPlugin: my_volumio , myVolumioLogout
info: MYVOLUMIO LOGGED OUT
info: Removing browser output: myVolumio user plan is not superstar
info: Removing audio output:
info: Stoppping Tunnel 1
 volumio : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/bin/systemctl stop sshtunnel.service
pam_unix(sudo:session): session opened for user root by (uid=0)
pam_unix(sudo:session): session closed for user root
info: Remote SSH Stopped
info: CoreCommandRouter::executeOnPlugin: my_volumio , getMyVolumioStatus
info: MyVolumio not started
info: Initializing device activation check
info: MyVolumio not started
info: Initializing device activation check
info: Received Get System Info
info: CoreCommandRouter::executeOnPlugin: system , getSystemInfo
info: CoreCommandRouter::executeOnPlugin: volumiodiscovery , getThisDevice
info: Discovery: Getting this device information
info: CoreCommandRouter::volumioGetState
info: CorePlayQueue::getTrack 0
info: CoreCommandRouter::executeOnPlugin: network , getCachedIPAddresses
info: CoreCommandRouter::executeOnPlugin: my_volumio , getMyVolumioStatus
info: Received Get System Info
info: CoreCommandRouter::executeOnPlugin: system , getSystemInfo
info: CoreCommandRouter::executeOnPlugin: volumiodiscovery , getThisDevice
info: Discovery: Getting this device information
info: CoreCommandRouter::volumioGetState
info: CorePlayQueue::getTrack 0
info: CoreCommandRouter::executeOnPlugin: network , getCachedIPAddresses
info: CoreCommandRouter::executeOnPlugin: system , getPrivacySettings
info: CALLMETHOD: system_controller my_volumio retreiveBackendEventStates undefined
info: CoreCommandRouter::executeOnPlugin: my_volumio , retreiveBackendEventStates
info: Received Get System Version
info: CoreCommandRouter::executeOnPlugin: system , getSystemVersion
info: CoreCommandRouter::executeOnPlugin: my_volumio , setMyVolumioToken
info: MyVolumio login type: Token
info: MYVOLUMIO SUCCESSFULLY LOGGED IN
info: MyVolumio token set successfully
info: MYVOLUMIO: Adding device
info: MYVOLUMIO: Evaluating Server
info: Removing browser output: myVolumio user plan is not superstar
info: Removing audio output:
info: Stoppping Tunnel 1
 volumio : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/bin/systemctl stop sshtunnel.service
pam_unix(sudo:session): session opened for user root by (uid=0)
pam_unix(sudo:session): session closed for user root
info: Remote SSH Stopped
info: Setting Geolocation for MyVolumio to eu7
info: CoreCommandRouter::executeOnPlugin: system , getConfigParam
info: CoreCommandRouter::executeOnPlugin: system , getConfigParam
info: CoreCommandRouter::executeOnPlugin: system , getConfigParam
error: Failed to add MyVolumio device: {"message":"USER_NOT_FOUND"}
info: Updating MyVolumio device info
info: CoreCommandRouter::executeOnPlugin: system , getConfigParam
info: CoreCommandRouter::executeOnPlugin: system , getConfigParam
info: CoreCommandRouter::executeOnPlugin: system , getConfigParam
info: CoreCommandRouter::executeOnPlugin: my_volumio , getMyVolumioStatus
info: Received Get System Info
info: CoreCommandRouter::executeOnPlugin: system , getSystemInfo
info: CoreCommandRouter::executeOnPlugin: volumiodiscovery , getThisDevice
info: Discovery: Getting this device information
info: CoreCommandRouter::volumioGetState
info: CorePlayQueue::getTrack 0
info: CoreCommandRouter::executeOnPlugin: network , getCachedIPAddresses
error: Failed to update MyVolumio device: {"message":"DEVICE_NOT_FOUND"}
info: CoreCommandRouter::executeOnPlugin: my_volumio , getMyVolumioStatus
info: Received Get System Info
info: CoreCommandRouter::executeOnPlugin: system , getSystemInfo
info: CoreCommandRouter::executeOnPlugin: volumiodiscovery , getThisDevice
info: Discovery: Getting this device information
info: CoreCommandRouter::volumioGetState
info: CorePlayQueue::getTrack 0
info: CoreCommandRouter::executeOnPlugin: network , getCachedIPAddresses
info: MYVOLUMIO: Adding device
info: MYVOLUMIO: Evaluating Server
info: Setting Geolocation for MyVolumio to eu7
info: CoreCommandRouter::executeOnPlugin: system , getConfigParam
info: CoreCommandRouter::executeOnPlugin: system , getConfigParam
info: CoreCommandRouter::executeOnPlugin: system , getConfigParam
error: Failed to add MyVolumio device: {"message":"USER_NOT_FOUND"}
info: Updating MyVolumio device info
info: CoreCommandRouter::executeOnPlugin: system , getConfigParam
info: CoreCommandRouter::executeOnPlugin: system , getConfigParam
error: Failed to update MyVolumio device: {"message":"DEVICE_NOT_FOUND"}
ENABLE DISABLE

Sorry, I edited your post to make it better readable by adding three “`” (apostrophe) in front and after such a text sequence.

To get a complete view, you should submit a complete system log/ bug report.