My Primo 1 stutters

Hi Volumio,
my Primo 1 is stuttering while streming Qobuz again. It does this again and again, but usually a restart is enough and it plays through again without stuttering.
The stuttering has been constant for about a week. It plays a maximum of 3 titles and then starts to stutter, which was the case before the current update. The Primo is connected to a Fritzbox via WiFi. Everything is switched off, it just has to stream Qobuz and send the signal to a Lyngdorf via SPDIF. 2 Macs and an iPhone are connected to the same WiFi and work perfectly, and the Layngdorf also streams its internet radio without any problems.
The Fritzbox is a 7590x and has been although restarted.
I also logged out of Qobuz and logged in again, also without success.

Does Volumio have any help for me?

Hi Dirkh,

To troubleshoot the issue, I recommend trying the following steps:

  • Perform a Factory Reset: This can be done from the System Menu and often resolves underlying issues.

If the problem persists, here are some additional steps to narrow down the cause:

  • Test a Wired Connection: Connect the unit via Ethernet instead of Wi-Fi to rule out potential network issues.
  • Try a Different Audio Output: Connect the Lyngdorf to a different audio output to determine if the issue lies with the current SPDIF setup.

As a Premium user, you’re entitled to dedicated support. Please continue this conversation by emailing us at : support at volumio dot org,
where we can dive deeper into the details and help resolve the issue

Thank you!

Best
Davide
VOLUMIO TECH SUPPORT

Thanks Davide, I try your suggestions and report again

I didn’t have any time this evening. But I quickly deleted a whole bunch of FAVORITES and playlists from Qobuz itself. This clearly seems to have an impact on stability. After synchronizing Qobuz - Volumio, the stuttering became less. File management?
Nice evening to Florence from rainy Trier