Latest Android App Broke Landscape View

Hi

Premium user here.

The latest version (1.9.2) of the android app broke landscape mode. It is stuck in portrait mode.

Please can this be fixed ASAP.

Thank you

it was turned off due to improve the experience.
It has been reported to the devs.

It most certainly did not improve the experience!!

Thanks

We are working to fix it
please be patient :wink:

Thanks anyway to your feedback

Davide
VOLUMIO TECH SUPPORT

Appreciate the rapid response!

Hello,

the new app version is available for download
It fixes the screen rotation issue
Now landscape view on tablet works
:wink:

Best
Davide
VOLUMIO TECH SUPPORT

1 Like

In the latest version it works, but only if you start the app vertically and then change it to horizontal, if you start it with the tablet horizontally, it is vertical.

At least that happens on my Lenovo Tab M10 with android 13

Just as an FYI landscape STILL doesn’t work properly and its October now.

Hello!

A new version of the Android app has been released, addressing the issue with landscape screen orientation.

Thank you for your patience

Davide
VOLUMIO TECH SUPPORT

yep and it still doesn’t work properly on older android devices that its still available for e.g.

I have:

a lennovo tablet (android 10) - rotation doesnt work
a nokia 7 plus (android 10) - rotation doesnt work
Huawei ele L-29 (android 9) - rotation doesnt work

Nokia android, although old, is about as “pure” as android gets so its not just down to “tweaks” by manufacturers.

Hello,

A new app version for both Android and iOS has been released on the store.
Please check it out!

Davide
VOLUMIO TECH SUPPORT

This is definitely better than the last version. Thank you.

Bit annoying we have to pester you to fix issues that weren’t present before. Surely new versions are tested before they are released?

Hello,

No problem at all!
It’s essential that customers report issues so we can ensure everything is functioning well.
There was a bit of an internal misunderstanding, which is why the update wasn’t initially released as communicated.
I appreciate your patience and feedback

Thank you again for reaching out!

Davide
VOLUMIO TECH SUPPORT

App removed and new app installed on all of the above devices - still doesn’t work! Not on one of them.
Here’s a picture of two of them not working.

all oke here.
google pixel 7 pro android 15 and oneplus 6 android 14 custom rom.

Imac 27 inch, late 2014, no problem :grin:

yeah works fine on anything new - clearly not tested properly on earlier versions and should either be fixed or not available

@Marco_Melziade @DED @volumio

Hello!

Is this tablet the Lenovo with Android 10?
Even the old Android versions were properly tested (starting from Android 7)
Instead on the smartphone app version the rotation is not enabled. It works only on tablet.

Davide
VOLUMIO TECH SUPPORT

yes it is a lenovo tablet with android 10 that doesn’t work. As per above the same is true of the Nokia which is running android 10 (and its a pure android one implementation). both are 100% up to date and the old apps were uninstalled and the new app downloaded from google play store.

EDIT - Why on earth have you disabled rotation on mobiles? That’s just, quite frankly, ridiculous.

It does need different UI layout to be functional, it’s quite a lot of work tbh.

Most UI layout’s just don’t work nicely with “ultra wide”(or close to those) aspect ratios.