Issue with Spotify Connect2

Plugins
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1

Hello,

I have a customer who is reporting the following issue:
“I’m trying to play a new album on Spotify (Fleet Foxes, Shore) via the Spotify Connect2 plugin, but both the Volumio and Spotify interfaces are both unable to do so. When I start the album, Spotify/Volumio just skip all the tracks and get stuck in a loop.”

This is an album that was just released today according to them. Has anybody else experienced a similar issue?

2

Could you (ask them to) share some logs?

Either from the /dev page using the livelog feature or via ssh.

# Volumio logs
journalctl -f 
# vollibrespot logs
journalctl -f  -u volspotconnect2.service

Note you might need sudo before these commands depending on the version of Volumio your running

3

I will ask. I have also forwarded this thread to them. Don’t know if they are a member here though.

4

I have the same problem with the Spotify app on my desktop PC. Virtually anything I try to play skips, but all other devices play fine. Seems like a Spotify or DNS issue, the playing device is unable to access the content behind the load balancer.

5

Spotify is installed on Android. When Volumio and Android are connected to a shared wifi, everything works. When I set up a wifi hotspot on Android, the Spotify app doesn’t see Volumio. How do I fix this?

6

Your hotspot should also allow the mdns broadcast packets through for the discovery/multi-client mode to work. It would probably be simpler to just log in with your credentials in this case.

7

Volumio is installed in the car. At home, Spotify from Android sees the Onkyo avresiver even with wifi turned off.

8

That would mean that your account is actively logged in on the device. You can do the same by adding your credentials in the plugin.

9

Thanks! Got. It was necessary to disable Multi-User and the authorization window appeared.