Idsd nano black label not recognized

Audio Gear DACs
1

Hi,

Using a RPi 3 Model B v1.2 with the newest Volumio installed, sadly, my brand new ifi iDSD Nano Black Label is not recognised. When i plug it in nothing happens. I still have the same 2 Options for playback setting: HDMI/Audio Jack.

Output of lsusb -t:
volumio@volumio:~$ lsusb -t
/: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=dwc_otg/1p, 480M
|__ Port 1: Dev 16, If 0, Class=Hub, Driver=hub/5p, 480M
|__ Port 1: Dev 17, If 0, Class=Vendor Specific Class, Driver=smsc95xx, 480M
|__ Port 2: Dev 18, If 0, Class=Human Interface Device, Driver=usbhid, 1.5M
|__ Port 2: Dev 18, If 1, Class=Human Interface Device, Driver=usbhid, 1.5M
volumio@volumio:~$

Output of aplay -l
volumio@volumio:~$ aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: ALSA [bcm2835 ALSA], device 0: bcm2835 ALSA [bcm2835 ALSA]
Subdevices: 4/4
Subdevice #0: subdevice #0
Subdevice #1: subdevice #1
Subdevice #2: subdevice #2
Subdevice #3: subdevice #3
card 0: ALSA [bcm2835 ALSA], device 1: bcm2835 IEC958/HDMI [bcm2835 IEC958/HDMI]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: ALSA [bcm2835 ALSA], device 2: bcm2835 IEC958/HDMI1 [bcm2835 IEC958/HDMI1]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 1: Headphones [bcm2835 Headphones], device 0: bcm2835 Headphones [bcm2835 Headphones]
Subdevices: 3/3
Subdevice #0: subdevice #0
Subdevice #1: subdevice #1
Subdevice #2: subdevice #2
volumio@volumio:~$

I am at a loss here :frowning: what else can i try?

2

I suggest to get

  • a log after a boot with the DAC plugged in
  • a log from a new boot with DAC unplugged, after manually connecting the DAC

Howto: Send a log

3

Hello gkkpch, thanks for your input, here are the logs:

Thanks in advance.

4

Yes, there are connection errors on the usb port, the same in both situations:

Oct 11 12:15:06 volumio kernel: usb 1-1.5: new high-speed USB device number 4 using dwc_otg
Oct 11 12:15:06 volumio kernel: usb 1-1.5: device descriptor read/all, error -32
Oct 11 12:15:06 volumio kernel: usb 1-1.5: new high-speed USB device number 5 using dwc_otg
Oct 11 12:15:06 volumio kernel: usb 1-1.5: device descriptor read/64, error -32
Oct 11 12:15:06 volumio kernel: usb 1-1.5: device descriptor read/64, error -32
Oct 11 12:15:06 volumio kernel: usb 1-1-port5: attempt power cycle
Oct 11 12:15:07 volumio kernel: usb 1-1.5: new high-speed USB device number 6 using dwc_otg
Oct 11 12:15:07 volumio kernel: usb 1-1.5: device descriptor read/8, error -32
Oct 11 12:15:07 volumio kernel: usb 1-1.5: device descriptor read/8, error -32
Oct 11 12:15:07 volumio kernel: usb 1-1.5: new high-speed USB device number 7 using dwc_otg
Oct 11 12:15:07 volumio kernel: usb 1-1.5: device descriptor read/8, error -32
Oct 11 12:15:08 volumio kernel: usb 1-1.5: device descriptor read/8, error -32
Oct 11 12:15:08 volumio kernel: usb 1-1-port5: unable to enumerate USB device

Did you try another port?
Do you have the possibility to try with a powered usb hub?
Can you try with another usb cable?
You may have to try a male-to-male usb cable to connect to the other ports

I have seen these issues being reported on PI 3 before, not sure if can help.