Gapless CD play does not work

[vmartell]

I reported the issue in this thread

Gapless CD play not enabled

Decided to write this to make the issue bubble up. Back to Volumio after many years. Volumio Premium customer here, which I got to enable CD Play. Well - I find with HORROR that Gapless play is not implemented. This is unusable for anything from Classical to Prog Rock ( “The Wall” is simply unbearable with breaks ). Given that this is a paying feature, requesting a bit higher priority on a fix. Thanks v

Yet, not even a reply. I have cancelled my subscription to Volumio Premium because of this. While it might be OK for the issue to exist, the courtesy of an answer would have kept me from doing so. However, not only IT IS AN OBVIOUS ISSUE TO SOLVE (come on, in the 21st century what CD player does not support gapless) the lack of the simple courtesy of a reply is the deal breaker.

v

[chourmovs_vs]

Sorry to hear that, It’s a tiny community here . As premium suscriber you should have open a ticket to Davide in dedicated section, his answer are generally quick and documented

[vmartell]

Opened the original inquiry on “Help and Support” same as this message - it seemed like that is the dedicated section. I don’t see anything else here.

v

[Wolfman74]

It’s still the community forum where users help other users, here is the the direct link to where you can create a support ticket → Jira Service Management