Crisis please help

Help and Support
1

Hi Everyone

I have been using Volumio for over a year and have found it to be superb. Two days ago my broadband got cut off due to switching to a new supplier. It is still off and I decided to unplug the SKY router as it was not needed anymore.

At that point, Volumio stopped working, I cannot access the web page or the system via the app. I have three media players running volumio and none of them are able to be accessed unless I do a new install and then I can go through the setup via the hotspot but afterwards when the system restarts I get nothing.

I have simplified the network to just a DHCP router with wifi and I can see Volumio is assigned an IP address. It also shows in the Network on windows 10, but if I right click “visit web page” it just times out.

I am literally pulling my last few hairs out with frustration. I did notice the ip address has an unusual port assigned to it which I have not noticed before. Before it was 192.168.0.111/playback

Any hel would be hugely appreciated lease.

Kind regards Richard

2

volumio.local
in any browser will work if it’s connected to your network…
or ssh login volumio and password volumio
hostname -I ( big i )

3

None of this works. It is like the service for web interface is not working or running. The only time i can see the web ui is when the hotspot is operational during initial setup

4

do you have a spare sd card? i would test with a new image.
you have switched from router maybe the new config has problems with the old settings…

5

I have tried several cards.
This is the error via the app
Nsurlerrordain
Router shows ip address for Volumio
But times out
There is a strange port after the ip address which i have never seen before

1 Like
6

what is your version that u use ? on what is it running?
what versions did you test?

7

i think it is Dns issue
The default dns ip address is external
I have tried wired and wireless
Version is 2.861
Other version much earlier
Why is the volumio web page including a port number. This is for external NAT not an internal IP address surely

8

try the beta 3.xx and see if that will run it could be a cert problem to Nsurlerror has ssl to in it’s pack
but without a full error code i can’t pick the right one …
but need more info …i’m blind without info…
are you on a rpi zero 1,2,3,4 ?

9

My device shows in windows 10 under network. I then right click view device web page
Browser opens and i have

Not secure 192.168.0.128:49152/upmpd/presentation.html

10

if i do that with your port/url i get a 403 forbidden…
try 192.168.0.128:3000

uhm i think you see only half it should be 2 volumio’s in your router one a windows version
and the real would be linux based not windows…

what device is it on? try the 3.xx you can with 3b

11

Raspberry pi 3 B

12

I have just bought a mobile broadband router as a temporary measure and now Volumio works.
I have wasted hours and i cannot see any reason why you cant operate an offline version with a nas drive.
If anyone has any idea what the issue is, please let me know because the stupid mobile broadband router has no ethernet port so I cannot access my nas drive :rage:

13

@Wiskinr are you using myVolumio?

14

You mean a subscription version? Yes but even on a clean install with no user info the system won’t work offline

15

and what for router did you get from your isp?

16

If I am not mistaken, the myvolumio stuff can’t be used without an active network connection to check if your license is valid. ( I may be very wrong here – so best that someone from the Volumio confirms this…)

17

Yes but even doing a vanilla install with no login the system would not work

18

The temporary one is some vodaphone huwawii shit. Its just wifi to get me out of a hole. As a side note, this happened when i tried to switch broadband providers. Avoid onestream at all costs. They are useless And essentially put me in this predicament.

19

i’m in the netherlands and have a isp router and i think ash is right about needing a connection with my volumio…

20

Now i know the issue its not so bad. But i nearly went insane :crazy_face:
Proper broadband should be in by the 27th but you know I never realised how much we are dependent on the web.