Can't read Artist Stories even though I have a Premium account

MyVolumio MyVolumio Help and Support
1

Hi,

New Volumio user so please excuse me if I’ve got something wrong.

I signed up for a Premium account and everything seems great except that when I try to read Artist Stories I’m told that it is a Premium feature and I’m asked to upgrade. Clicking on the upgrade link Volumio tells me that my current plan is indeed Premium. Have I misunderstood something or is there something that can be done to fix this?

Screenshot from 2022-01-24 11-15-28|690x289

I’m running Volumio on a Pi if that helps at all.

TIA,
GoneToEarth

2

There seems to be some server outages according to

3

Thanks for that pointer - maybe that’s it. It wasn’t working yesterday either but I guess the outage could have been going on a while… I’ll keep an eye on the status and check again when all’s green!

4

Sorry - I was wrong the link shared was to the old status page (volumio.org) the new one is at volumio.com

https://status.volumio.com/

5

no problem :slight_smile: - looks like all’s well there though, especially with the metadata provider, so there must be some other problem. Thanks for taking the time to look at this.

6

The metadata servers are under high pressure, since so many people jumped on Volumio Premium and the new Manifest UI.

We are increasing server capacity (and adding a caching mechanism) as we speak, so in a matter of days you should see metadatas for all artists.

1 Like
7

@volumio You might want to remove the old status.volumio.org page. It seems to have a higher search engine ranking and shows up first.

8

Thanks, set up a 301 redirect

9

Same problem for me.
I’ve just signed up for Premium account, I could set Manifest UI but I don’t see any info about albums and artists.
Is it a server problem?

EDIT: Problem solved. Just a reboot was needed.