Adding Tidal Connect

MyVolumio MyVolumio Help and Support
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Some troubleshooting FAQ’s

Please make sure you are on the latest version of volumio (v2.882)

Known issues

  • Tidal Connect does not work on the raspberry pi’s 3.5mm analog output
  • On Volumio jessie there are compatability issues with some USB dacs. This will be fixed in Volumio buster. See below for a workaround.
  • Tidal Connect does not work on rpi0 at the moment. We are working on a fix.

Is Tidal Connect compatible with my DSP plugin?

Unfortionately no, DSP plugins are for local playback only. If you are experiencing issues please disable the plugin. This will be fixed in the upcoming buster release of volumio.

Volumio is not visible in the Tidal App (iOS, Android or Desktop)

Go to Settings → Sources → Functionalities Control and disable → enable Tidal Connect.

  • Seeing the blue toast message saying Tidal Connect is Ready? Tidal Connect does not seem to work when shairport is disabled. Please enable it on the sources page. We are investigating this issue. Otherwise your problem could be network related. Please check if the Tidal App is on the same network, please also try using the same wifi band if possible. Some older routers could have issues with mDNS (Bonjour), please check your router’s compatibility. Restarting your router seems to work in some cases. You could also try to disable / enable other plugins using mdns.

  • Not seeing the blue toast message? Your problem could be a compatability issue with your sound device, or something different. Please post your logs surrounding “STARTING TidalConnect services” and information about the sound device you are using. We are gathering information to fix it. As a workaround, please select Settings → Playback Options → Volume Options → Mixer Type → Software and save your settings.

Volumio is visible in the Tidal app, but I am not hearing any sound when I play a track

Make sure nothing is playing. Then:
Go to Settings → Sources → Functionalities Control and disable → enable Tidal Connect. Or try restarting volumio.

Please check the volume slider and mute button in the Tidal app or on volumio. Volumio takes over the volume settings from the app. If this doesn’t work, please post your logs surrounding “STARTING TidalConnect services” and the point where you started to play a track.

When you post:

Please tell us about your gear and configuration, and post logs if possible.

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