Volumio 3.429 Virtouso and no Tidal as source?

Help and Support
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1

Hello there,
after updating to 3.429 there is no Tidal checkbox to log in. Only „try free trial“
I‘m logged in with VirtousoPlan.
Any ideas?
Thx for answering

2

Please login to MyVolumio and check if your device is activated.

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If there is a green play icon press it.

3

Thanks for the hint, I checked this yesterday, but it doesn’t bring Tidal back :confused:

4

@DED can you pick this up?

@quietschkaese since you are a paid user, you are entitled for direct support, which is the best way to solve your issue quickly, and also so we understand what went wrong and fix it

1 Like
5

Hi!

please try simply to logout from Virtuoso, reboot the unit, login to Virtuoso
if it doesn’t help, a FACTORY RESET (system menu) may fix the problem

Otherwise raise a support ticket HERE

I will be at your disposal to investigate further

Thanks
Davide
VOLUMIO TECH SUPPORT

6

Ok I solved this prob…
Simply logged out and after that logged in. Voila: Tidal is there again :slightly_smiling_face:
Thanks to all for support!!