USB port problem

Using Volumio Rivo, after disconnecting my SSD drive from the USB port (when the system is completely switched off), when I reconnect the drive, in Music Library menu, it is no more visible the USB icon and the system is freezed. The only thing I found to exit from this situation is a Factory Reset. Is it normal? Did I something wrong? Ideas to fix this issue? Thx in advance

Hello,

As a Rivo owner, you’re entitled to dedicated support.
I’ve just sent you an email to follow up on your request, so we can delve deeper into the issue and work towards a resolution.

Thanks

Best
Davide
VOLUMIO TECH SUPPORT