# subscription cost - where are the info?

**URL:** <https://community.volumio.com/t/subscription-cost-where-are-the-info/9685>\
**Category:** MyVolumio Help and Support\
**Created:** [January 1, 2019, 3:28pm UTC](https://community.volumio.com/t/subscription-cost-where-are-the-info/9685 "2019-01-01T15:28:46Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![lupoal](https://community.volumio.com/letter_avatar_proxy/v4/letter/l/ba8739/32.png) [@lupoal](https://community.volumio.com/u/lupoal)\
**Post date:** [January 1, 2019, 3:28pm UTC](https://community.volumio.com/t/subscription-cost-where-are-the-info/9685/1 "2019-01-01T15:28:46Z")

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Hello Michelangelo,

please… where are the info about the cost of profile Virtuoso and Superstar?

before to registers myself in the new myvolumio I would like to know what are the costs … why is so difficult to find this info? couldn’t you add it directly in the page where you describe the new service?

where could I read the contract about the service myvolumio? (not volumio but myvolumio)  
I can’t find info about the rules of the subscription…

- how much per /month
- how long? is there a silent renew every month… or minimum one year…
- if I want to cancel my subscription… how?

probably I’m missing an extremely visible link… but maybe if I’m missing it is not so visible…

I’m pretty sure many people would appreciate a much more simple way to discover/find these info so important to decide if subscribe, or not, your new service/product

thanks in advace 🙂

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**Author:** ![Jersinger](https://community.volumio.com/letter_avatar_proxy/v4/letter/j/74df32/32.png) [@Jersinger](https://community.volumio.com/u/Jersinger)\
**Post date:** [January 1, 2019, 3:39pm UTC](https://community.volumio.com/t/subscription-cost-where-are-the-info/9685/2 "2019-01-01T15:39:17Z")

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Is Tidal Native included with the free Volumio trial? I want to see if it make sense for me to purchase first.

Thank you

Jeremy

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**Author:** ![lupoal](https://community.volumio.com/letter_avatar_proxy/v4/letter/l/ba8739/32.png) [@lupoal](https://community.volumio.com/u/lupoal)\
**Post date:** [January 1, 2019, 4:10pm UTC](https://community.volumio.com/t/subscription-cost-where-are-the-info/9685/3 "2019-01-01T16:10:48Z")

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at the end I got it!

I simply had to spend half an hour in the web to find this… [volumio.org/myvolumio-released/](https://volumio.org/myvolumio-released/)

that is not an official info in the product page but is better then nothing

I do hope the info in this page I have founded are still valid

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**Author:** ![volumio](https://community.volumio.com/user_avatar/community.volumio.com/volumio/32/3_2.png) [@volumio](https://community.volumio.com/u/volumio)\
**Post date:** [January 1, 2019, 9:16pm UTC](https://community.volumio.com/t/subscription-cost-where-are-the-info/9685/4 "2019-01-01T21:16:21Z")

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I just realized that you can access this info only while logged into myvolumio (as free user).  
Thanks for this feedback, we’ll add such info in a more prominent way.

For now you can also refer to:  
[volumio.org/myvolumio](https://volumio.org/myvolumio)

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<div class="post-metadata">

**Author:** ![Jersinger](https://community.volumio.com/letter_avatar_proxy/v4/letter/j/74df32/32.png) [@Jersinger](https://community.volumio.com/u/Jersinger)\
**Post date:** [January 4, 2019, 4:07pm UTC](https://community.volumio.com/t/subscription-cost-where-are-the-info/9685/5 "2019-01-04T16:07:29Z")

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HI michelangelo,

just looking for some clarification. I have the free trial and am looking to use this to evaluate the TIDAL experience to see if I would like to get your full, paid service.

I upgraded to the latest version and still do not see the tidal icon or anything that would let me install it.

I read that i need to have the membership, but I thought that the free trial would allow me to use Tidal.

If you can guide me in any way, I would really appreciate it. I love your software…just trying to make it perfect for me.

Thanks…JG

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**Author:** ![Jersinger](https://community.volumio.com/letter_avatar_proxy/v4/letter/j/74df32/32.png) [@Jersinger](https://community.volumio.com/u/Jersinger)\
**Post date:** [February 10, 2019, 2:26pm UTC](https://community.volumio.com/t/subscription-cost-where-are-the-info/9685/6 "2019-02-10T14:26:25Z")

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HI Michelangelo,

I can’t get the touch drivers installed properly. I have read through all the posts and tried everything. Latest version install, downgrading to previous versions. Nothing is working.

The installer get’s stuck at 70% when trying to install the keyboard layouts. It stops at “20. other”. Can you please help me out and take a look into this?

Thanks,

Jeremy

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**Author:** ![Jersinger](https://community.volumio.com/letter_avatar_proxy/v4/letter/j/74df32/32.png) [@Jersinger](https://community.volumio.com/u/Jersinger)\
**Post date:** [February 10, 2019, 5:53pm UTC](https://community.volumio.com/t/subscription-cost-where-are-the-info/9685/7 "2019-02-10T17:53:11Z")

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I’m not sure what has changed… but both my instances got the plug in with no issues…one right after another.

Thank you  
JG
