# Raspberry Pi 4 display disappeared

**URL:** <https://community.volumio.com/t/raspberry-pi-4-display-disappeared/59366>\
**Category:** Help and Support\
**Tags:** tidal, myvolumio\
**Created:** [December 19, 2022, 9:49pm UTC](https://community.volumio.com/t/raspberry-pi-4-display-disappeared/59366 "2022-12-19T21:49:34Z")\
**Posts on this page:** 17\
**Page:** 1

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**Author:** ![Endre\_Zold](https://community.volumio.com/user_avatar/community.volumio.com/endre_zold/32/18381_2.png) [@Endre\_Zold](https://community.volumio.com/u/Endre_Zold)\
**Post date:** [December 19, 2022, 9:49pm UTC](https://community.volumio.com/t/raspberry-pi-4-display-disappeared/59366/1 "2022-12-19T21:49:34Z")

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Hello!  
I have a AUDIOPHONICS RASPDAC MINI (Raspberry Pi 4 Model B Rev 1.4, Audiophonics I-Sabre ES9028Q2M) and an old 2.xxx volume was on it, today I updated it to the latest one and my display disappeared.

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**Author:** ![Wheaten](https://community.volumio.com/user_avatar/community.volumio.com/wheaten/32/33147_2.png) [@Wheaten](https://community.volumio.com/u/Wheaten)\
**Post date:** [December 19, 2022, 10:03pm UTC](https://community.volumio.com/t/raspberry-pi-4-display-disappeared/59366/2 "2022-12-19T22:03:54Z")

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@olivier_audiophonics

Something you can comment on? Not familiar with/or access to this board.

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**Author:** ![dvo](https://community.volumio.com/user_avatar/community.volumio.com/dvo/32/23371_2.png) [@dvo](https://community.volumio.com/u/dvo)\
**Post date:** [December 19, 2022, 10:04pm UTC](https://community.volumio.com/t/raspberry-pi-4-display-disappeared/59366/3 "2022-12-19T22:04:06Z")

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from 2.xx to 3.xx will clear your old settings,  
if you don’t have a backup of your settings you have to re-configure it.

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<div class="post-metadata">

**Author:** ![Endre\_Zold](https://community.volumio.com/user_avatar/community.volumio.com/endre_zold/32/18381_2.png) [@Endre\_Zold](https://community.volumio.com/u/Endre_Zold)\
**Post date:** [December 19, 2022, 10:27pm UTC](https://community.volumio.com/t/raspberry-pi-4-display-disappeared/59366/4 "2022-12-19T22:27:27Z")

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when I turn on the “mini”, the display is dark

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<div class="post-metadata">

**Author:** ![Wheaten](https://community.volumio.com/user_avatar/community.volumio.com/wheaten/32/33147_2.png) [@Wheaten](https://community.volumio.com/u/Wheaten)\
**Post date:** [December 19, 2022, 10:39pm UTC](https://community.volumio.com/t/raspberry-pi-4-display-disappeared/59366/5 "2022-12-19T22:39:03Z")

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My question was for Oliver from Audiophonics.  
There is a plugin in development by him, but that one is for the Sabre. The link on their [webpage](https://www.audiophonics.fr/en/dac-and-interfaces-for-raspberry-pi/audiophonics-i-sabre-dac-es9028q2m-raspberry-pi-3-2-a-b-spdif-i2s-p-12105.html) is no longer working

You can try this here:

> [@DAC sabre Audiophonics](https://community.volumio.com/t/dac-sabre-audiophonics/11513/24):
>
> Hi Daniele, Yes, ssh into your device, then: 1.) cd /volumio/app/plugins/system\_controller/i2s\_dacs 2.) sudo nano dacs.json 3.) Insert the following line: (in 1 line !) {"id":"audiophonics-es9028q2m-dac","name":"Audiophonics I-Sabre ES9028Q2M","overlay":"i-sabre-q2m","alsanum":"1","mixer":"Digital","modules":"","script":"","needsreboot":"yes"}, 4.) Save, exit and reboot 5.) Choose the “Audiophonics I-Sabre ES9028Q2M” as your DAC 6.) reboot 7.) Enjoy volume control slight_smile B…

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<div class="post-metadata">

**Author:** ![gkkpch](https://community.volumio.com/user_avatar/community.volumio.com/gkkpch/32/17306_2.png) [@gkkpch](https://community.volumio.com/u/gkkpch)\
**Post date:** [December 19, 2022, 10:40pm UTC](https://community.volumio.com/t/raspberry-pi-4-display-disappeared/59366/6 "2022-12-19T22:40:10Z")

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@olivier_audiophonics will help you, he works for the company and made a plugin for volumio 3 to avoid “audiophonic”-specific images.

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**Author:** ![olivier\_audiophonics](https://community.volumio.com/letter_avatar_proxy/v4/letter/o/b38774/32.png) [@olivier\_audiophonics](https://community.volumio.com/u/olivier_audiophonics)\
**Post date:** [December 20, 2022, 9:16am UTC](https://community.volumio.com/t/raspberry-pi-4-display-disappeared/59366/7 "2022-12-20T09:16:41Z")

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Hello,

We are no longer maintaining customized images for this device (but the software is still updated). So the _correct_ way of using Volumio 3 on this hardware is to start from a fresh Volumio image and [use the following instructions](https://github.com/audiophonics/RaspDacMini/tree/volumio).

It requires SSH and takes around 2 minutes to install.

Let me know if you have any issue.

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<div class="post-metadata">

**Author:** ![Wheaten](https://community.volumio.com/user_avatar/community.volumio.com/wheaten/32/33147_2.png) [@Wheaten](https://community.volumio.com/u/Wheaten)\
**Post date:** [December 20, 2022, 9:21am UTC](https://community.volumio.com/t/raspberry-pi-4-display-disappeared/59366/8 "2022-12-20T09:21:30Z")

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Thanks @olivier_audiophonics

Couldn’t find these instruction as the link on the webpage is failing.

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<div class="post-metadata">

**Author:** ![gkkpch](https://community.volumio.com/user_avatar/community.volumio.com/gkkpch/32/17306_2.png) [@gkkpch](https://community.volumio.com/u/gkkpch)\
**Post date:** [December 20, 2022, 7:58pm UTC](https://community.volumio.com/t/raspberry-pi-4-display-disappeared/59366/9 "2022-12-20T19:58:42Z")

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Hi Olivier,  
A little off-topic, I know, just a question, will the new streamer Audiophonics Holo Red have a Volumio option?

And, never thanked you for the plugin, great you managed!  
Joyeuses Fêtes,

Gé

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<div class="post-metadata">

**Author:** ![Wheaten](https://community.volumio.com/user_avatar/community.volumio.com/wheaten/32/33147_2.png) [@Wheaten](https://community.volumio.com/u/Wheaten)\
**Post date:** [December 20, 2022, 8:12pm UTC](https://community.volumio.com/t/raspberry-pi-4-display-disappeared/59366/10 "2022-12-20T20:12:03Z")

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Just saw a reply to a question from audiophonics on their site, where they do refer to Volumio…

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<div class="post-metadata">

**Author:** ![Endre\_Zold](https://community.volumio.com/user_avatar/community.volumio.com/endre_zold/32/18381_2.png) [@Endre\_Zold](https://community.volumio.com/u/Endre_Zold)\
**Post date:** [December 20, 2022, 8:16pm UTC](https://community.volumio.com/t/raspberry-pi-4-display-disappeared/59366/11 "2022-12-20T20:16:19Z")

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sorry, I used ssh for the first time in my life, now the display is white, how can I insert a picture? can’t it show the “now playing” things? thank you

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<div class="post-metadata">

**Author:** ![Endre\_Zold](https://community.volumio.com/user_avatar/community.volumio.com/endre_zold/32/18381_2.png) [@Endre\_Zold](https://community.volumio.com/u/Endre_Zold)\
**Post date:** [December 20, 2022, 8:18pm UTC](https://community.volumio.com/t/raspberry-pi-4-display-disappeared/59366/12 "2022-12-20T20:18:53Z")

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And my original remote control doesn’t work either

> **[Infrared Remote for EVO-SABRE / RaspDac Mini LCD 38kHz - Audiophonics](https://www.audiophonics.fr/en/infrared-remote-controls-and-receivers/infrared-remote-for-evo-sabre-raspdac-mini-lcd-38khz-p-15309.html)**

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<div class="post-metadata">

**Author:** ![olivier\_audiophonics](https://community.volumio.com/letter_avatar_proxy/v4/letter/o/b38774/32.png) [@olivier\_audiophonics](https://community.volumio.com/u/olivier_audiophonics)\
**Post date:** [December 21, 2022, 8:55am UTC](https://community.volumio.com/t/raspberry-pi-4-display-disappeared/59366/13 "2022-12-21T08:55:56Z")

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Oh. You do not have the **RaspDacMini**.

You have the **RaspDacMini LCD** which is a different device and requires a different [set of instructions](https://github.com/audiophonics/RaspDacMinilcd/tree/volumio).

I should have double checked before. Just restart from a fresh Volumio and do follow the “How to install” section, everything should be fine then.

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<div class="post-metadata">

**Author:** ![olivier\_audiophonics](https://community.volumio.com/letter_avatar_proxy/v4/letter/o/b38774/32.png) [@olivier\_audiophonics](https://community.volumio.com/u/olivier_audiophonics)\
**Post date:** [December 21, 2022, 9:28am UTC](https://community.volumio.com/t/raspberry-pi-4-display-disappeared/59366/14 "2022-12-21T09:28:00Z")

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As far as I know, we do not plan to do anything software-related on the Holo Red.  
I’m also pretty sure my colleagues from customer support would hate the idea of making it easier to break something on such an expensive device.

Thank you for your kind words (and patience), I wish you the best as well.  
Olivier.

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<div class="post-metadata">

**Author:** ![Endre\_Zold](https://community.volumio.com/user_avatar/community.volumio.com/endre_zold/32/18381_2.png) [@Endre\_Zold](https://community.volumio.com/u/Endre_Zold)\
**Post date:** [December 21, 2022, 9:53am UTC](https://community.volumio.com/t/raspberry-pi-4-display-disappeared/59366/15 "2022-12-21T09:53:07Z")

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thx, the remote works better, just the volume doesn’t. however, the screen is always just white. can I put a brand new volume on it somehow? I have already touched many things, that could be the problem.

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<div class="post-metadata">

**Author:** ![Endre\_Zold](https://community.volumio.com/user_avatar/community.volumio.com/endre_zold/32/18381_2.png) [@Endre\_Zold](https://community.volumio.com/u/Endre_Zold)\
**Post date:** [December 21, 2022, 10:39am UTC](https://community.volumio.com/t/raspberry-pi-4-display-disappeared/59366/16 "2022-12-21T10:39:59Z")

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i have this:

> **[AUDIOPHONICS RASPDAC MINI LCD Kit DIY Streamer for Raspberry Pi 4 & DAC...](https://www.audiophonics.fr/en/open-source-streamers/audiophonics-raspdac-mini-lcd-kit-diy-streamer-for-raspberry-pi-4-dac-es9038q2m-p-15148.html)**

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<div class="post-metadata">

**Author:** ![olivier\_audiophonics](https://community.volumio.com/letter_avatar_proxy/v4/letter/o/b38774/32.png) [@olivier\_audiophonics](https://community.volumio.com/u/olivier_audiophonics)\
**Post date:** [December 21, 2022, 2:20pm UTC](https://community.volumio.com/t/raspberry-pi-4-display-disappeared/59366/17 "2022-12-21T14:20:39Z")

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Yes you need to write a [new Volumio image](https://volumio.com/en/get-started/) on your SD card before you apply [this set of instructions](https://github.com/audiophonics/RaspDacMinilcd/tree/volumio).

If you really have trouble with doing this over SSH, I still have a backup full customized image for this device here ([613.54 MB file on MEGA](https://mega.nz/file/pR4wTLYK#19QuABCNABeLzIx2YAPdX_ZHZgycY73g6MumKlB6GU8)) that you can directly write on your SD card, but we are gradually dropping the whole customized image thing, so the SSH way is the most “future-friendly” way of running Volumio on this board for now.  
.
