No answer from Volumio Team

Help and Support Help
1

Hello community,
I‘ve purchased a Rivo Streamer and would like to return it. But the volumio service doesn‘t answer my questions how to return?
Does anybody know how I can return something I‘ve purchased in the Volumio shop?
Thanks
Christian

2

Did you look here?

As this is nothing where the community can assist with.

3

Yes of course. I send them a massage on 22.09. but till now now answer. But ok calms me down that I was on the right page.

4

@Volumio, please look into this.

Thanks

5

Hello,

This is Davide from tech support. I apologize for any delay in my response.

I have relayed your request to my colleague, she handles the returns
I assure you that we will get back to you very shortly.

For any additional information, please refer to your ticket thread.

Thank you for your patience.

Best regards,
Davide
VOLUMIO TECH SUPPORT

1 Like
6

Ok solved. They have just send me the returnlable.
Thanks to everybody.