Can access locally but not through myvolumio

Connecting via myvolumio, I just get the spinning cursor. Image attached
From Clipboard.jpg

Please try to:

  • Turn off both of your devices.
  • Wait 2 minutes
  • Turn them on

Let us know

Same behaviour…

Actually it does work, its just incredibly slow. I watched the spinning cursor for at least 30 minutes. When I came back next morning it had completed and allowed me to choose one of my two raspberry pis. I then chose one and saw the cursor again. I waited and waited with no joy but when I came back sometime it had finished. Now I can use the interface to browse and play music and it is reasonably responsive. However the time to get to this point is crazy. Any ideas? I am wondering if perhaps it is waiting for something which ultimately times out and then the interface works. The reason I think this, is that in both cases where I get the spinning cursor can see the interface showing all the correct information but its all dimmed.

We made a fix tonight that should alleviate this. This is probably why this morning you saw it working.
In any case, you’re right: there is still something extremely slow (that can get stuck) in first connection to a remote device.

We’re working hard to streamline the whole experience. Thanks for your feedback!
Ps let us know how it goes for you today